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Online Payment Policy  

Keep in mind that your payment may not post to your account the day you make it. Sometimes it takes a full business day to post to the bank from the card company.

Completion of a payment transaction is contingent upon both the authorization of payment by your card company and acceptance of your payment by Buncombe County Government. In the event that your payment is unable to be processed, Buncombe County Government will attempt to notify you at least once using the contact information you have provided. In the event your payment is not processed or authorized by your card company your payment liability shall remain outstanding and unpaid and you will be subject to all applicable penalties, late fees and interest charges assessed by the relevant entity thereon, all of which obligations remain your sole responsibility.

In the event a customer intentionally or through negligence or thoughtlessness or poor planning causes three violations of this policy to occur within any twelve (12) month period Buncombe County, at its sole discretion, may refuse to accept online payment from the customer violating this policy. Buncombe County may also insist on collecting the delinquent amount owed, including any additional fees and cost from the customer in violation of this policy by receiving payment from the customer in cash, money order or bank certified or cashier check.