Help in an Emergency

Buncombe County Social Work Services oversees the distribution of Emergency Assistance funds as they become available to our community. These funds are for families in short-term financial crisis due to unusual circumstances.

Guidelines for Emergency Assistance

• Can pay deposits
  • must be currently homeless to qualify for rental deposit
  • must be currently living in the home without power in order to qualify for electric deposit
• Can pay occupancy costs
• Can pay past due bills for:
  • rent
  • electricity (must have final notice)
  • gas for cooking or heating water
  • water-past due balances
• Income eligibility is based on gross income.
• Program allows for up to two applications per fiscal year with the total yearly assistance not exceeding $450.
• Must have a related child in household under age 18
• Must be a Buncombe County resident with income at or below 200% Federal poverty level.
• If two able-bodied adults live in the home one must be working.

Program Pays For:

• Rent
• Electric Bills
• Deposits
• Fuel Oil
• Kerosene
• Natural Gas
• Propane
• Water
• Wood
• Coal
• Moving in costs

Program Does Not Pay For:

• Rx (Prescription Medications)

How to Apply

• Apply online at epass.nc.gov
• Telephone applications, call (828) 250-6330
• Or apply in person at 40 Coxe Ave.

What to Bring With You

• Income Verification
• Shut-off / Eviction Notice

How are services paid for?

Services are paid by Federal, State and County funds.