Answer the Call & Make a Difference: Public Safety Communications (911) is Hiring

“I’ve been doing this for 12 years, and I love the fact we are the first, first responder,” exclaims Telecommunicator Dan Marr. “We are genuinely saving lives and making a difference for people in Buncombe County. I love what I do.” If you’d like to start an exciting career that has a positive effect on people in their time of need, consider joining Buncombe County Public Safety Communications.

Working in the 911 Call Center is an exciting way to be in the action without being on the frontlines. “It is a career for people who want to be of assistance but don’t want to be in the foreground. It’s great for people who can multitask and are good in ever-changing, fast-paced environment,” says 911 Division Manager Brooke Hazlett.

Are you ready to answer the call and join an award-winning organization? If so, Buncombe County’s benefits package is among the best in the state, and our pay is extremely competitive. Visit the Public Safety Communications website for additional information and a link to current job openings.

Buncombe County’s benefits and pay highlights

• Starting pay is $18.90-$20.46 based on experience, and night shifts gets a $2 per hour differential on top of base pay.
• 8% 401(k) contribution, regardless of employee contribution.
• Low-cost health insurance.
• Free unlimited physical therapy.
• Access to walk-in employee health clinic with same-day appointments so you don't have to drive to your doctor.
• 13 paid holidays, 10-plus days of vacation, and an additional 5 PTO days per year. That’s more than five weeks of paid time off.
• Membership in state pension retirement system in addition to the 401(k).

Here’s what our Public Safety Communications team says about their work

• “Not once in my career have I woken up and not wanted to go to work. I truly enjoy it and have a passion for it. It’s never the same every day. Sometimes never same from hour to hour.” – Derrick R., Public Safety Communications Director
   
• “We are a genuine family here. Do you want to truly save lives and make a difference? If so, apply to Public Safety Communications.” – Dan M., Telecommunicator

• “I love helping the public. Knowing that you had a hand in helping a family in their emergency situation is fulfilling.” – Kenny D., Telecommunicator

• “What I love about the job is being able to help people. I’m a caring person, and I want to help people and make a difference.” – Shaina H., Telecommunicator
   
• “I like knowing I’m helping out the community – that we are the tie between them and first responders.” – Kristina R., Telecommunicator