Update as of 10:30 a.m. on July 19, 2024
Buncombe County CrowdStrike Update
In Buncombe County, the CrowdStrike-related global IT outage has not impacted core services, and 911, Emergency Services, Libraries, and Election Services are running without interruptions.
Some services relying on third-party vendors have been impacted. Those include:
- Mountain Mobility - Fixed Trailblazer routes are running without impacts; however, if you've scheduled an on-demand or paratransit trip, please call 828-250-6750 to confirm that trip.
- Permits - Lobby kiosks are non-functional at this time.
- Air Quality Index Reporting
- Sporadic devices - Some laptops and kiosks are requiring IT staff to conduct a manual update to restore operating systems
County offices will operate on a regular schedule today, July 19.