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If you were impacted by Hurricane Helene you can apply to receive a one-time benefit to help buy food through the Disaster Supplemental Nutrition Assistance Program (D-SNAP).
Pre-registration:
Now through October 24, 2024, eligible households can pre-register for assistance through the online ePass Pre-registration Tool at epass.nc.gov.
Once the pre-registration is completed, applicants will be issued a confirmation number and will need to call 1-844-453-1117 between Oct. 18 and Oct. 24 to complete the interview part of the application.
Apply for Benefits (from Oct. 18-Oct. 24, 2024):
Call: D-SNAP Virtual Call Center at 1-844-453-1117 from 8 a.m.-4 p.m., Monday through Friday, and from 9 a.m. to noon on Saturday and Sunday. Due to long wait lines in-person, this may be the quickest option.
In-person: Buncombe County Health and Human Services at 40 Coxe Ave, Asheville, NC, 28801.
- October 18 through October 24, 2024: Monday through Friday from 8 a.m.-4 p.m., and Saturday and Sunday from rom 9 a.m. to 2 p.m.
- While people are encouraged to apply in their county of residence, they can apply in any of the eligible counties.
Eligibility:
To be eligible, a person must:
- Live in Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes and Yancey Counties or be a member of the Eastern Band of the Cherokee Indians living in zip code 28719.
- Have suffered losses/damages related to Hurricane Helene, such as damage to property, loss of income, and loss of food.
- Proof of identity.
- Have income and resources below certain levels.
- Not be currently receiving benefits through the Food and Nutrition Services (FNS) program. People receiving FNS can also get extra help buying food, but do not need to fill out a D-SNAP application. They can get more information about how to get the extra help on the FNS webpage.
- There are no U.S. Citizenship requirements for D-SNAP.
Residents can also complete their D-SNAP application ahead of time and bring it with them by downloading the form in English or in Spanish.
People who may have a disability or are physically unable to go in-person to apply can complete this form in English or Spanish and send an authorized representative in their place.